Privacy Policy
Business Contact & Website Analytics Data
Scope & Audience
This Privacy Policy applies to data collected by FirmaTRUST Consulting, Inc. through www.firmatrust.com. This website is intended exclusively for use by authorized representatives of business entities, including corporate officers, employees, consultants, and agents accessing the site on behalf of their organizations. This policy does not apply to, and FirmaTRUST Consulting, Inc. does not knowingly collect data from, individuals acting in a personal or consumer capacity.
By accessing this website, you represent that you are doing so in your capacity as a representative of a business entity and that your use is subject to the policies and authorization of that entity.
Information We Collect
- Business Contact Information (Voluntarily Submitted)
- Full name and professional title
- Business email address and direct phone number
- Company name, industry, and organizational size
- Nature of inquiry (IT services, cybersecurity, compliance, other)
- Content of inquiry forms, RFP submissions, or meeting requests
- Email correspondence and communication records
- Website Analytics & Technical Data (Automatically Collected)
- IP address (used for geographic region identification and security monitoring)
- Browser type, version, and operating system
- Pages visited, time on page, navigation path, and referral source
- Session duration and return visit frequency
- Device type and screen resolution
- Cookies & Tracking Technologies
We deploy the following technologies on this website:
- Essential Cookies: Required for website security, load balancing, and core functionality
- Analytics Cookies: Aggregate, anonymized traffic analysis (e.g., Google Analytics with IP anonymization enabled)
- Preference Cookies: Retain user interface settings across sessions
- Marketing & Retargeting Cookies: Used to serve relevant B2B content to business visitors (opt-out available)
Business representatives may manage cookie preferences through their browser settings or our cookie preference center. Disabling non-essential cookies will not affect core website functionality.
How We Use Business Information
Information collected is used exclusively for the following legitimate business purposes:
- Responding to service inquiries, RFPs, and meeting requests
- Delivering requested resources, white papers, and informational materials
- Sending service-related communications, updates, and alerts
- Sending marketing communications regarding FirmaTRUST services (with opt-out available)
- Analyzing website traffic to improve content, performance, and user experience
- Detecting, investigating, and preventing unauthorized access, fraud, and security threats
- Maintaining business records and fulfilling contractual and legal obligations
Legal Basis for Processing
FirmaTRUST Consulting processes business contact data on the following legal bases:
- Legitimate Business Interest: To respond to inquiries and communicate with prospective and existing business clients
- Pre-Contractual Necessity: To evaluate and respond to service requests and RFPs
- Consent: For marketing communications and non-essential cookies (consent is withdrawable at any time)
- Legal Obligation: Where required by applicable law or regulation
Sharing of Business Information
FirmaTRUST Consulting, Inc. does not sell, rent, or trade business contact information. Information may be shared with:
- Technology Service Providers: CRM platforms, email delivery services, analytics providers, and cloud infrastructure vendors — all subject to data processing agreements
- Professional Advisors: Legal, audit, and compliance advisors under confidentiality obligations
- Regulatory Authorities: Where required by applicable law, legal process, or governmental order
- Business Successors: In connection with a merger, acquisition, or asset sale, subject to equivalent protections
Data Retention
Business contact information submitted via forms or email is retained for a period not to exceed five (5) years following the last point of contact, unless a longer retention period is required by law or contract. Analytics data is retained in aggregate, anonymized form only. Upon written request, we will confirm retention periods applicable to specific data.
Business Entity Rights
Authorized representatives of business entities may submit written requests to:
- Access a summary of business contact data associated with their organization
- Correct inaccurate or outdated business contact records
- Request deletion of business contact data (subject to legal retention requirements and active contractual relationships)
- Opt out of marketing communications at any time via the unsubscribe mechanism in any communication
Submit data requests to: legal@firmatrust.com. Requests will be acknowledged within ten (10) business days.
International Data Transfers
FirmaTRUST Consulting, Inc. is based in the United States. Business contact information submitted by representatives of non-US organizations may be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction. By submitting information, your organization acknowledges this transfer.
Security Measures
FirmaTRUST Consulting, Inc. implements enterprise-grade technical and organizational safeguards appropriate to the nature of data collected, including TLS encryption in transit, access controls, audit logging, and periodic security assessments. Notwithstanding these measures, no internet transmission is guaranteed to be completely secure.
Third-Party Websites
This website may link to third-party resources. FirmaTRUST Consulting has no control over and assumes no responsibility for the data practices of linked third-party sites.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in law, technology, or our data practices. The effective date above will be revised accordingly. Continued use of this website following any update constitutes acknowledgment of the revised policy.
Privacy Contact
